Access

At Theatre Royal Stratford East, we’re committed to our local community and to making the theatre accessible to everybody.

WHEELCHAIR ACCESS
The theatre has a spacious foyer and a wheelchair-accessible box office and toilets. There are six wheelchair spaces in the auditorium and lifts to the upper level.

ASSISTANCE DOGS
Assistance dogs are welcome in the auditorium. Please inform Box Office when you book.

HARD OF HEARING
The theatre has a Sennheiser tourguide system for people who are hard of hearing.

CAPTIONING
Captioning is similar to television subtitling and gives deaf, deafened, and hard of hearing people access to live performances. We offer a captioned performance for most shows, usually on the final Friday of a show’s run, but please check before you book.

AUDIO DESCRIPTION
Audio description is a live verbal commentary via headphones on the visual elements of a production as it unfolds for blind and partially-sighted people. We offer an audio described performance for most shows, usually on the final Saturday matinee of a show’s run, but please check before you book.

TOUCH TOURS
One hour before an audio-described performance, blind and partially sighted patrons are invited to interact with the set, costumes and props and gain a detailed description of what’s on stage. Book your space in advance.

SIGNED PERFORMANCES
We offer a sign language interpreted performance for D/deaf British Sign Language Users for most shows, usually on the final Thursday of a show’s run, but please check before you book.

RELAXED PERFORMANCES
Relaxed performances are open to everyone, but the show has been specifically adapted for people with an Autistic Spectrum Condition, sensory and communication disorders, learning disabilities and anyone who would benefit from a more relaxed theatre environment. These performances allow movement in and out of the auditorium and there is less emphasis on the audience being quiet during the performance.

We aim to offer a relaxed performance for most shows, dates and times for this vary. Visual stories are available in advance for relaxed performances which give an indication of a show’s main plot points for those who may find this information useful.

COMPANION TICKETS
We want everyone to be able to access performances at Theatre Royal Stratford East. If you identify as disabled and can’t attend a show without the support of a companion or carer, we can offer you a companion ticket free of charge to make it easier for you to see a show. Companion tickets are not available online. Please call the box office on 020 8534 0310 or email tickets@stratfordeast.com to book your tickets.

Upcoming access performances

PETRICHOR
PETRICHOR
is an immersive virtual reality theatre experience and incorporates creative captioning and is suitable for deaf audiences. The show contains flashing images, loud music and moments of darkness. It may not be suitable for audiences with sensory disorders or people with an autism spectrum disorder. If you have any access-related questions or queries, then please contact tickets@stratfordeast.com

RED RIDING HOOD (2021/22)
BSL-interpreted performance - Thu 16 Dec, 7pm
Captioned performance - Fri 17 Dec, 7pm
Audio Described performance - Sat 18 Dec, 2pm (touch tour, 1pm)
Relaxed performance - Sat 08 Jan, 12pm


JOIN OUR ACCESS MAILING LIST

If you would like to join our access mailing list, please email your details to: afrost@stratfordeast.com and you will be the first to hear of newly scheduled performances and of any accessible events or tours we are hosting. For further information on all of our access facilities, contact the Box Office Manager, Angela Frost 020 8534 0310 or email afrost@stratfordeast.com.

Cookies on our website

Stratford has updated its cookie policy. We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites. Such third party cookies may track your use on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies. However, you can change your cookie settings at any time.