Access

Access

At Stratford East, we’re committed to our local community and to making the theatre accessible to everybody. Access bookers receive priority booking for shows when they go on sale and if you would like to join our access mailing list, please contact our Audience Experience Manager on afrost@stratfordeast.com and you will be the first to hear of newly-scheduled performances and of any accessible events or tours we are hosting. We are constantly improving our offering of accessible events, so please do get in touch if you have any questions, queries or feedback by emailing tickets@stratfordeast.com 

Ramps on the Moon is enriching the stories we tell and the way we tell them by normalising the presence of deaf and disabled people both on and off stage. Led by New Wolsey Theatre, Ipswich, Ramps on the Moon brings together a collaborative network of six National Portfolio Organisation theatres: Birmingham Repertory Theatre, Theatre Royal Stratford East, Nottingham Playhouse, Leeds Playhouse, and Sheffield Theatres. The Regional Theatre Young Directors Scheme (RTYDS) and Wiltshire Creative (WC) are Associate Partners.

WHEELCHAIR ACCESS
The main entrance to the theatre has step-free access. On the ground level, there is a spacious foyer, wheelchair-accessible Box Office and toilets, with permanent ramp entrance to the Bar. Within the auditorium, there are six wheelchair spaces in the stalls, accessed via doors at the front of the building (at the back of the stalls), which can easily be evacuated if necessary.

ASSISTANCE DOGS

Assistance dogs are welcome in the auditorium. Please inform Box Office when you book.

DEAF OR HARD OF HEARING

The theatre has a Sennheiser tourguide system for people who are Deaf or hard of hearing.

CAPTIONING
Captioning is similar to television subtitling and gives Deaf and hard of hearing people access to live performances. We offer a captioned performance for most shows, which is signposted on a show's booking page as well at the bottom of this page. To book a ticket for a captioned performance, please book directly with our Box Office on tickets@stratfordeast.com 

AUDIO DESCRIPTION
Audio description is a live verbal commentary via headphones on the visual elements of a production as it unfolds for blind and partially-sighted people. We offer an audio described performance for most shows, which is signposted on a show's booking page as well at the bottom of this page. To book a ticket for an audio described performance, please book directly with our Box Office on tickets@stratfordeast.com 

TOUCH TOURS

One hour before an audio-described performance, blind and partially sighted audience members are invited to interact with the set, costumes and props and gain a detailed description of what’s on stage. Book your space in advance by emailing our Box Office team on tickets@stratfordeast.com 

SIGNED PERFORMANCES (BSL-interpreted performances)
We offer a sign language interpreted performance for D/deaf British Sign Language Users for most shows, which is signposted on a show's booking page as well at the bottom of this page. To book a ticket for a BSL-interpreted performance, please book directly with our Box Office on tickets@stratfordeast.com 

RELAXED PERFORMANCES
Relaxed Performances are open to all audience members, and can be useful for those with an Autistic Spectrum Condition, sensory and communication disorder, learning disability and anyone who would benefit from a more relaxed theatre environment. During these performances, audience members are welcome to move in and out of the auditorium and make noise as and when they need to. For Relaxed Performances, the show will be adapted to reduce or remove loud sounds and flashing lights and there will be a separate chill-out room for any audience members that require it. Visual stories are available in advance for relaxed performances, which give an indication of a show’s main plot points for those who may find this information useful.

RELAXED ENVIRONMENT PERFORMANCES
Relaxed Environment performances are open to all audience members, and can be useful for those with an Autistic Spectrum Condition, sensory and communication disorder, learning disability and anyone who would benefit from a more relaxed theatre environment. For Relaxed Environment performances, there won’t be any changes to the show itself but movement in and out of the auditorium is allowed, there is less emphasis on the audience being quiet during the performance and there will be a separate chill-out room for any audience members that require it.

COMPANION TICKETS

We want everyone to be able to access performances at Stratford East. If you identify as disabled and cannot attend a show without the support of a companion or carer, we can offer you a companion ticket free of charge to make it easier for you to see a show. Companion tickets are not available online, so please contact the Box Office directly on 020 8534 0310 or email tickets@stratfordeast.com to book your tickets.


UPCOMING ACCESS PERFORMANCES:

THE WONDERFUL WORLD OF DISSOCIA
Socially Distanced & Masked: Sat 24 Sep, 2.30pm
Relaxed Environment: Sat 1 Oct, 2.30pm
BSL Interpreted: Thu 6 Oct, 7.30pm
Captioned: Fri 7 Oct, 7.30pm
Audio Described: Sat 8 Oct, 2.30pm

MUCH ADO ABOUT NOTHING
Every performance features the use of integrated creative sign language, audio description and captioning

CINDERELLA
BSL Interpreted: Sat 10 Dec, 12pm
Captioned: Fri 16 Dec, 7pm
Audio Described: Thu 22 Dec, 2pm
Relaxed Performance: Fri 30 Dec, 12pm

HOW NOT TO DROWN
Audio Described: Sat 11 Feb, 2.30pm
BSL Interpreted: Thu 09 Feb, 7.30pm
Captioned: Fri 10 Feb, 7.30pm

GONE TOO FAR!
Relaxed Environment: Wed 29 Mar, 7.30pm
BSL Interpreted: Fri 31 Mar, 7.30pm
Audio Described: Sat 01 Apr, 2.30pm
Captioned: Sat 01 Apr, 7.30pm

VILLAGE IDIOT
Socially Distanced & Masked: Sat 22 Apr, 2.30pm
BSL Interpreted: Thu 04 May, 7.30pm
Captioned: Fri 05 May, 7.30pm
Audio Described: Sat 06 May, 2.30pm
Every performance of Village Idiot will be in a Relaxed Environment

TAMBO & BONES
Socially Distanced & Masked: Sat 24 Jun, 2.30pm
Relaxed Environment: Sat 1 July 2.30pm
BSL Interpreted: Thu 06 Jul, 7.30pm
Captioned: Fri 07 Jul, 7.30pm
Audio Described: Sat 08 Jul, 2.30pm

For further information on all of our access facilities, contact the Box Office Manager, Angela Frost 020 8534 0310 or email afrost@stratfordeast.com.

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