Access

At Theatre Royal Stratford East, we’re committed to our local community and to making the theatre accessible to everybody.

WHEELCHAIR ACCESS
The theatre has a spacious foyer and a wheelchair-accessible box office and toilets. There are six wheelchair spaces in the auditorium and lifts to the upper level.

ASSISTANCE DOGS
Assistance dogs are welcome in the auditorium. Please inform Box Office when you book.

HARD OF HEARING
The theatre has a Sennheiser tourguide system for people who are hard of hearing.

CAPTIONING
Captioning is similar to television subtitling and gives deaf, deafened, and hard of hearing people access to live performances. We offer a captioned performance for most shows, usually on the final Friday of a show’s run, but please check before you book.

AUDIO DESCRIPTION
Audio description is a live verbal commentary via headphones on the visual elements of a production as it unfolds for blind and partially-sighted people. We offer an audio described performance for most shows, usually on the final Saturday matinee of a show’s run, but please check before you book.

TOUCH TOURS
One hour before an audio-described performance, blind and partially sighted patrons are invited to interact with the set, costumes and props and gain a detailed description of what’s on stage. Book your space in advance.

SIGNED PERFORMANCES
We offer a sign language interpreted performance for D/deaf British Sign Language Users for most shows, usually on the final Thursday of a show’s run, but please check before you book.

RELAXED PERFORMANCES
Relaxed performances are open to everyone, but the environment has been specifically adapted for people with an Autistic Spectrum Condition, sensory and communication disorders, learning disabilities and anyone who would benefit from a more relaxed theatre environment. These performances allow movement in and out of the auditorium and there is less emphasis on the audience being quiet during the performance.

We aim to offer a relaxed performance for most shows, dates and times for this vary. Visual stories are available in advance for relaxed performances which give an indication of a show’s main plot points for those who may find this information useful.

COMPANION TICKETS
We want everyone to be able to access performances at Theatre Royal Stratford East. If you identify as disabled and can’t attend a show without the support of a companion or carer, we can offer you a companion ticket free of charge to make it easier for you to see a show. Companion tickets are not available online. Please call the box office on 020 8534 0310 or email tickets@stratfordeast.com to book your tickets.

Upcoming access performances

Our Lady of Kibeho
Relaxed Performance - Wed 16 Oct, 7.30pm
BSL Interpreted Performance - Thu 24 Oct, 7.30pm
Captioned Performance - Fri 25 Oct, 7.30pm
Audio Described Performance - Sat 26 Oct, 2.30pm (touch tour at 1.30pm)

Daughterhood - ROUNDABOUT*
Captioned performances - Tue 15 Oct, Wed 16 Oct, Sat 19 Oct
Relaxed performance - Thu 24 Oct

On the Other Hand, We're Happy - ROUNDABOUT*
Captioned performances - Wed 16 Oct, Sat 19 Oct and Fri 25 Oct
Relaxed performance - Mon 21 Oct

Dexter and Winter's Detective Agency - ROUNDABOUT*
Captioned performances - Tue 15 Oct, Thu 24 Oct, Sat 26 Oct
Relaxed performance - Fri 25 Oct

The Canary and the Crow - ROUNDABOUT*
Captioned performance - Fri 11 Oct, 4.30pm

*A limited number of caption units are available for ROUNDABOUT performances. When booking, please select the ‘caption unit required’ ticket option. Alternatively, please call our Box Office on 020 8534 0310 or send us an email to book.

Dick Whittington
Relaxed Performance - Thu 02 Jan, 2pm
BSL Interpreted Performance – Fri 03 Jan, 2pm

Captioned Performance – Fri 03 Jan, 7pm
Audio Described Performance – Sat 04 Jan, 5pm (touch tour at 4pm)

The Gift 
Relaxed Performance - Thu 13 Feb, 2.30pm
BSL Interpreted Performance - Thu 13 Feb, 7.30pm 
Captioned Performance - Fri 14 Feb, 7.30pm 
Audio Described Performance - Sat 15 Feb, 2.30pm (touch tour at 1.30pm)

I Think We Are Alone
BSL Interpreted Performance - Thu 19 Mar, 7.30pm
Captioned Performance - Fri 20 Mar, 7.30pm
Audio Described Performance - Sat 21 Mar, 2.30pm (touch tour at 1.30pm)

Welcome To Iran
Relaxed Performance - Wed 29 Apr, 7.30pm
BSL Interpreted Performance - Thu 07 May, 7.30pm
Captioned Performance - Fri 08 May, 7.30pm
Audio Described Performance - Sat 09 May, 2.30pm (touch tour at 1.30pm)

Oliver Twist
All performances feature the use of creative sign language, captioning and audio description. (touch tours one hour before each performance)
Relaxed Performance - Wed 03 Jun, 7.30pm

Sucker Punch
Relaxed Performance - Wed 08 Jul, 7.30pm
BSL Interpreted Performance - Thu 16 Jul, 7.30pm
Captioned Performance - Fri 17 Jul, 7.30pm
Audio Described Performance - Sat 18 Jul, 2.30pm (touch tour at 1.30pm)

ROUNDABOUT FESTIVAL
Theatre Royal Stratford East is excited to be offering captioned and relaxed performances for our upcoming ROUNDABOUT Festival. This our first time trialing an exciting festival in a pop-up, in-the-round venue in the square outside our theatre building and for this year’s festival, we are sorry not to be able to offer audio described or British Sign Language interpreted performances for events in the festival. We are learning from this year’s first-time festival to ensure that going forward we can offer a fuller spectrum of access performances at any potential future collaborations in external venues. If you have any comments or questions then please email our Box Office Manager Angela Frost on afrost@stratfordeast.com.

JOIN OUR ACCESS MAILING LIST
If you would like to join our access mailing list, please email your details to: afrost@stratfordeast.com
 and you will be the first to hear of newly scheduled performances and of any accessible events or tours we are hosting. For further information on all of our access facilities, contact the Box Office Manager, Angela Frost 020 8534 0310 or email afrost@stratfordeast.com.

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