Theatre Royal Stratford East takes the privacy of its customers very seriously.
Please read the following policy to understand how we will treat your personal information when you use Theatre Royal Stratford East site which is owned and operated internally.
In order to provide you with the best service we can, we collect certain personal information about you. When you book tickets via the site, we may need to collect information about you to process the transaction and fulfil your order. This information may include, but is not limited to, details such as your name, your address and your credit card details. To receive email bulletins we will store your email address.
Theatre Royal Stratford East is the list owner for the data that has been collected.
What we do with your information
Theatre Royal Stratford East uses your personal information to keep you informed about events, news and offers which we think will be of interest to you. If you have chosen to receive them, we will also use your information to provide you e-mail bulletins and other email alerts letting you stay up-to-date about relevant offers. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. We do not sell, rent or trade your personal information to third parties for marketing purposes without your consent.
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Theatre Royal Stratford East in the manner set out in this Privacy Policy.
If you would like to revise the information provided to us at any time, or feel what we currently have on record is incorrect, you may update the information by e-mailing the Marketing Department.
Third-Party use of data
When you buy ticket(s) on the phone or at the box office you are asked if you wish to be contacted by organisations carefully selected by Theatre Royal. Depending on how you reply, third parties may contact you by post or email with information or offers regarding their goods and services.
Opting out
We will always respect your privacy and any personal communication between you and ourselves. When you decide to opt-out our email list you can unsubscribe by following the unsubscribe link provided on every email we send or by sending an email to the Marketing Department.
If you wish to unsubscribe from the mailing list (if you receive information by post) please send an email to Box Office
or ring 0208 534 0310.
Data Protection
We operate and are registered in accordance with current data protection legislation. The person responsible for Data Protection at Theatre Royal Stratford East is Barry Burke - Head of Sales and Marketing. If you have any questions or concerns about the information we hold about you, you can email Barry Burke.
Security measures
When you book tickets on line the transaction is handled by our ticketing system supplier, Tickets.com, whose system encrypts all your personal information, including credit card number, name, and address, so that it cannot be read if intercepted by a malicious third party.
Cookies
Cookies are small files which are sent to your browser and stored on your computer's hard disc. They make it possible for us to provide our online ticketing service.
Pioneer Theatres Limited is registered in England and Wales (registered number 556251) with its registered office at Gerry Raffles Square, Stratford, London, E15 1BN.
